Payment methods
- Credit or debit card: The card is debited through the Eurobank service.
Supported Cards: Visa, Mastercard, American Express. - Deposit in a Eurobank bank account.
(Shipping costs are borne by the customer)
Shipping Methods
We cooperate with ELTA Courier.
Internal charges
For shipment to land and island Greek destinations of the ELTA Courier network, the charge is 3.5 euros, with delivery in 3-5 working days.
Foreign charges
For shipments outside Greece of the ELTA Courier network, the charge is 11 euros for a pair of sandals. For each additional pair the charge is 4,5 euros. For each leather bag or backpack the charge is 11 euros.
General
Our company is not responsible in any case for any delays due to force majeure or to events that do not fall under the control of the company. Indicatively, delays are reported that may be due to strikes, intermediate loading – unloading areas, extreme weather phenomena (eg ban on ships leaving ports). In case of any delays the company will make every effort to receive your order as soon as possible.
Right of withdrawal / Product return
The customer can return the product within 14 calendar days in order to change its size or color or even its type. In this case the costs are borne by the customer.
The company is entitled to accept the change of the product only if the product has been returned to the company strictly within the above time limit and in case there is no damage and is accompanied by proof of purchase.
You can make up to two changes to each product.
Important:
Our company is entitled to accept the change of the product only in case the product has not suffered any damage and is accompanied by the proof of purchase.
To return your order you must first know the order number and fill in the “return form” that will be in your package. Make sure you state in the “return form” the reason you wish to make the change (color, size or type) and also note the desired product you want to receive. Without these details the product change can not be done, so please make sure you have completed and included in your package the “return form”. [/Vc_column_text]